Supervision Received FromGeneral Manager (Chief Executive Officer)
Plans, organizes and directs fixed-route, vanpool, specialized transit, customer service, vehicle maintenance, and facilities operations and related services. Ensures efficient, safe and State and federal compliant services to the public.
As a Department Head, is held responsible and accountable for providing strategic planning, direction, goals and objectives in developing departmental policy, budgets, operation and staffing. The Operations Director reports directly to the General Manager and serves as a member of the Senior Management Team. As a Director, is responsible for administering major lines of business for Intercity Transit.
- Management principles and practices;
- Labor contracts;
- Transportation/operations practices;
- Applicable Federal, State, and Local laws, rules, and regulations;
- Conflict resolution techniques;
- Basic mathematics.
- Monitoring and evaluating subordinate staff;
- Writing reports, business correspondence, and procedure manuals;
- Presenting information and responding to questions from groups of managers, clients, customers, and the general public;
- Negotiating and resolving conflicts;
- Evaluating operations systems performance for improvements;
- Developing operations plans;
- Measuring service utilization;
- Developing and administering budgets;
- Directing operations studies related to transportation;
- Defining problems, collecting data, establishing facts, and drawing valid conclusions;
- Communication, interpersonal skills as applied to interaction with coworkers, supervisor, elected officials, and the general public sufficient to exchange or convey information and to receive work direction.
Must submit to criminal background check, the results of which must meet hiring criteria for the role.
Positions in this class typically require: talking, hearing, and seeing. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Training and Experience:
Bachelor’s Degree in Public Administration, General Business Administration, Transportation or a related field and seven years of progressively responsible supervisory/management level experience in a transit agency; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.