Frequently Asked Questions

What is the Community Vans Program?

The Community Vans program helps nonprofit groups and government agencies with their transportation needs by providing a ready-to-go van for up to 12 people. We currently have a fleet of eight vans for this purpose. Once your organization is set up as a Community Vans customer, simply contact us to reserve a vehicle for your outing.

How does our organization qualify to use Community Van service?

Community Vans are available to government agencies or 501(c)(3) nonprofit organizations on a reservation basis.

How does it work?

To use a Community Van, your organization completes an application, signs Intercity Transit’s Community Vans contract and supplies and approves their own drivers, who take Intercity Transit’s online defensive driving course. You plan your trip, then call us in advance to reserve a vehicle. Trips must originate in Intercity Transit's service area and remain within 150 miles of this area. The service area includes Olympia, Lacey, Tumwater, and Yelm.

Is there a fee?

Yes. It is currently $1.01 per mile.

What about insurance?

Organizations using the Community Vans Program insure their own drivers. We require commercial general liability insurance for at least $1,000,000 per occurrence with a $2,000,000 aggregate. Coverage must include, but is not limited to, contractual liability, products and completed operations, property damage, and employer's liability. Intercity Transit maintains and insures the van.

How do I schedule the van?

Once your organization has signed the Community Vans contract and your drivers have completed the approval process, you can schedule a van for your outing by emailing us at or calling 360-786-8800.

We look forward to serving you!