Service Area
Dial-A-Lift serves areas that are within 3/4 to 1-1/2 miles of a fixed route bus route, depending on your location. Please contact us to find out whether you are within our Dial-A-Lift service area.
Hours of Operation & Phone Numbers
Dial-A-Lift operates where and when fixed route buses operate.
Office Hours: 8 a.m. to 5 p.m. weekdays
Telephone Reservation Hours: 8 a.m. to 5 p.m. weekdays; 9 a.m. to 4 p.m. weekends.
| Option | Details |
|---|---|
| Ride Scheduling | 360-754-9393 |
| Ride Cancellation Voicemail (24-hour) | 360-705-5827 |
| Automated Ride Confirmation & Cancellation Line (24-hour) | 360-705-5806 (‘Client Number’ and ‘4-Digit Security Pin’ required. Contact the scheduling office.) |
| Outside Thurston Co. | 1-800-244-6846 |
| TTY (for people with hearing or speaking difficulties) | 360-357-7133 |
| Rider Certification | 360-705-5896 or daleligibility@intercitytransit.com |
| Travel Training | 360-705-5879 or traveltraining@intercitytransit.com |
| Fax | 360-709-0231 |
| e-mail correspondence | dial-a-lift@intercitytransit.com |