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  1. Home
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  3. Tort Claims

Tort Claims

  • Transit Authority
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  • Contact Us
    • Agency Directory
    • Public Records Request
    • Title VI (civil rights) complaints
    • Non-Discrimination
    • Permits for Activities on Transit Property
    • Tort Claims
    • Legal Notices
    • Social Media Comment Policy
  • Intercity Transit Proposition 1
  • Business and Partnerships
  • Plans, Publications, and Fact Sheets
  • Construction Projects
  • Geospatial Data
  • News and Alerts
  • Sustainability

Please carefully read all the information in the attached document before completing and presenting your Standard Tort Claim Form Packet.

Customer Service

  • 360-786-1881
  • Online Contact Form
  • 205 Franklin Street NE
    Olympia, WA 98501
  • Hours:
    Daily: 7 a.m. to 6 p.m.

Administration

  • 360-786-8585
  • 510 Pattison Street SE
    Olympia, WA 98501
  • Hours:
    Weekdays: 8 a.m. - 4:30 p.m.
     

Dial-a-lift

  • 360-754-9393
  • Request a Ride
  • Hours:
  • Weekdays: 8 a.m. to 5 p.m.
    Weekends: 9 a.m. to 4 p.m.
     

Vanpool

  • 360-786-8800
  • vanpool@intercitytransit.com
  • Hours:
    Weekdays: 8 a.m. to 5 p.m.
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Intercity Transit provides accessible services as required by the Americans with Disabilities Act (ADA) and complies with all federal requirements of Title VI which prohibits discrimination on the basis of race, color, national origin or disability.

For additional information about accessibility of Intercity Transit services, or to file a complaint, contact Intercity Transit Customer Service, visit Intercity Transit’s  Title VI or Accessible Services pages, or access our complaint form here: https://www.intercitytransit.com/complaints.