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  1. Home
  2. Vanpool
  3. Contact Vanpool

Contact Vanpool

  • Vanpool
    • Explore Vanpool
    • Join a Vanpool
    • Pay your Fare
    • Employer Tools
    • Contact Vanpool
    • Commuter Tax Benefits
    • Flat Rate Fare
    • Why I Vanpool
  • Dial-A-Lift
  • Community Vans for Non-profits
  • Surplus Van Grant Program 
  • Bicycling and Walking
  • Village Vans

Contact Us

Vanpool Services (vans@intercitytransit.com)
360-786-8800

Cindy Fisher Waterhouse, Vanpool Manager
360-705-5829

Zach Heinemeyer, Vanpool Outreach Coordinator
360-705-5856

Magic Kiattipat-Aguinaga, Vanpool Coordinator
360-705-5821

Kyle McPherson, Vanpool Outreach Coordinator
360-705-5848

Riley White, Vanpool Coordinator
360-705-5847

Alihaundra Borja, Commuter Services Assistant
360-705-5844

Customer Service

  • 360-786-1881
  • Online Contact Form
  • 205 Franklin Street NE
    Olympia, WA 98501
  • Hours:
    Daily: 7 a.m. to 6 p.m.

Administration

  • 360-786-8585
  • 510 Pattison Street SE
    Olympia, WA 98501
  • Hours:
    Weekdays: 8 a.m. - 4:30 p.m.
     

Dial-a-lift

  • 360-754-9393
  • Request a Ride
  • Hours:
  • Weekdays: 8 a.m. to 5 p.m.
    Weekends: 9 a.m. to 4 p.m.
     

Vanpool

  • 360-786-8800
  • vans@intercitytransit.com
  • Hours:
    Weekdays: 8 a.m. to 5 p.m.
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Intercity Transit provides accessible services as required by the Americans with Disabilities Act (ADA) and complies with all federal requirements of Title VI which prohibits discrimination on the basis of race, color, national origin or disability.

For additional information about accessibility of Intercity Transit services, or to file a complaint, contact Intercity Transit Customer Service, visit Intercity Transit’s  Title VI or Accessible Services pages, or access our complaint form here: https://www.intercitytransit.com/complaints.