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  1. Home
  2. Rider Alerts
  3. Rider Alert Archives

Rider Alerts (all)

  • Route 60 will begin providing service to Ensign Rd. on Sunday, March 19

    Stop #438, Providence St. Peter’s Emergency, will be open to passengers beginning Sunday, March 19, 2023. Route 60 buses will begin providing service to Ensign Rd. at that time.

  • Routes 12 and 68 are back on regular routing and are serving SPSCC loop

    Routes 12 and 68 are back on regular routing and are serving the SPSCC loop (2:15 p.m., March 1).

     

  • Route 13 Outbound: Shelter at stop #2 on Capital Way at Legion to be removed Thursday, March 2

    Bus stop #2, located on Capitol Way at Legion Way, will be removed on Thursday, March 2 and replaced with a pole stop.

  • Route 13 Inbound: Shelter at stop #58 on Capital Way at 7th Ave. to be removed Thursday, March 2

    Bus stop #58, located on Capitol Way at 7th Ave., will be removed on Thursday, March 2 and replaced with a pole stop.

  • Route 66 is back on regular route

    The earlier collision on Ruddell Rd. has been cleared. Route 66 is back on regular route. 

  • Snow in the forecast beginning late Tuesday, Feb. 21

    Snow is in the forecast for our area beginning late Tuesday, Feb. 21 and into March. Please remember to check service information before you leave home.

  • IB: Stop#986 on Balustrade Blvd. at Delaware Ave. [WB] will be temporarily closed due to bus stop enhancement work expected to begin Monday, 2/20.

    Construction work to enhance stop #986 on Balustrade Blvd. at Delaware Ave. [WB] in Lacey is expected to begin on Monday, February 20.

    Stop #986 closed. Use temp stop. 2/20/23
  • Route 12: Multiple stops in Tumwater will be temporarily closed for bus stop enhancement work

    Construction work to enhance multiple stops in Tumwater is expected to begin on Monday, February 20. The stops listed below will be temporarily closed.

    Route 12: multiple stops closed 2/20/23
  • Route 64 OB: Stop #979 on Rainier Rd. at Rainier Loop [SB] will be temporarily closed due to bus stop enhancement work

    Construction work to enhance stop #979 on Rainier Rd. at Rainier Loop [SB] in Lacey is expected to begin on Monday, February 20.

    Stop #979 closed, please use temp stop 2-20-23.
  • Routes 66, 68 and 94: Multiple stops in South Lacey will be temporarily closed for bus stop enhancement work

    Construction work to enhance multiple stops in South Lacey is expected to begin on Monday, February 20. The stops listed below will be temporarily closed.

    Routes 66, 68 and 94: Multiple stops in South Lacey will be temporarily closed. Use alt stops.

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Customer Service

  • 360-786-1881
  • Online Contact Form
  • Olympia Transit Center
  • 205 Franklin Street NE
    Olympia, WA 98501
  • Hours:
    Daily: 7 a.m. to 6 p.m.

Administration

  • 360-786-8585
  • 510 Pattison Street SE
    Olympia, WA 98501
  • Hours:
    Weekdays: 8 a.m. - 5 p.m.
     

Dial-a-lift

  • 360-754-9393
  • Request a Ride
  • Hours:
  • Weekdays: 8 a.m. to 5 p.m.
    Weekends: 9 a.m. to 4 p.m.
     

Vanpool

  • 360-786-8800
  • vanpool@intercitytransit.com
  • Hours:
    Weekdays: 8 a.m. to 5 p.m.
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Intercity Transit provides accessible services as required by the Americans with Disabilities Act (ADA) and complies with all federal requirements of Title VI which prohibits discrimination on the basis of race, color, national origin or disability.

For additional information about accessibility of Intercity Transit services, or to file a complaint, contact Intercity Transit Customer Service, visit Intercity Transit’s  Title VI or Accessible Services pages, or access our complaint form here: https://www.intercitytransit.com/complaints.