Department/Division

Operations / Transportation

Paygrade

ATU - Coach Operator

FLSA Status

Non-Exempt

Supervision Received From

Fixed Route Manager

Supervision Exercised Over

Compensation

Hourly: $27.13-$38.44

Summary:

Responsible for safely operating a motor coach and transporting passengers displaying a professional attitude and effective customer service over specified routes.

Essential Duties:

Duty No. Description Frequency
1

Operates transit vehicles on assigned routes maintaining established time schedules.
2

Provides information to the public regarding transportation services and transit policy.
3

Performs pre-operation safety inspections; requests servicing and repairs verbally and in writing as necessary.
4

Maintains schedules and operates transit equipment in a safe and efficient manner. Maintains all required passenger and vehicle records.
5

Responds to inquires and complaints from the public regarding services provided; assures that appropriate information is provided.
6

Assists elderly customers and persons with disabilities as required by the Americans With Disabilities Act, including the securement of mobility aids and physically evacuates passengers in any emergency situations.
7

Provides information to supervisor regarding route problems or traffic changes.
8

Provide detailed reports of accidents or incidents
9

Collect appropriate passenger fares.
10

Practices safety at all times in performance of required duties

Knowledge:

  • Knowledge of the rules, regulations and standard operating procedures of the system.
  • Knowledge of System services and safe transit vehicle operations.
  • Ability to safely operate System transit coaches and vans.
  • Ability to resolve customer complaints courteously and tactfully.
  • Ability to communicate effectively, and follow oral and written directions.
  • Ability to prepare accurate records and reports.
  • Ability to establish and maintain effective working relationships with staff, other agencies and the general public using tact, courtesy and good judgment.
  • Ability to perform all essential functions of a Van Operator position on an emergency basis.
  • Ability to successfully complete the System's operator training program

Licensing Requirements:

  • Must be 21 years of age and have an acceptable motor vehicle driving record.
  • Must pass a Washington State Patrol background check. (Effective May 18, 2009: Must pass a Washington State Patrol and/or other agency type background check).
  • Must posses and maintain a Class "B" Commercial Driver's License with passenger and air brake endorsements; must maintain an acceptable driving record level throughout employment as monitored by periodic reviews of driving record.

Physical Requirements:

  • Physical ability to perform the essential functions of the job.
  • Must be able to work varying shifts, hours and days, including early mornings, late evenings, weekends, and holidays.
  • Must comply with the standards of the Commercial Motor Vehicle Safety Act of 1986, and as periodically amended.
  • Must pass a job-offer employment related physical examination to include a drug and alcohol screen prior to appointment to position.

Training and Experience:

  • High School Diploma or GED desirable.
  • Demonstrated responsible work experience of at least one (1) year dealing directly with the public.
  • Public bus driving experience desirable.
  • Or any combination of education and experience which would provide the applicant with the desired skills, knowledge and ability required to perform the job.
  • Individual may be required to attend school/workshops on a yearly basis to maintain skill level necessary to carry out position responsibilities.

Note:

The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.