Beginning Monday, June 17, Intercity Transit will stop posting rider alerts on Facebook and X (Twitter). We’re making this change because both sites have changed their algorithms, which means posts are delivered in the order the social media site thinks will most interest the follower. This makes using these channels to provide you real-time updates ineffective. In addition, having these messages delivered after-the-fact creates confusion.
Next Steps
We will slowly transition from posting this information on our social media channels over four weeks beginning on Wednesday, May 29. Instead of checking social media for service disruptions or rider alerts you can access the information by:
- Signing up to receive real-time rider alerts for the route(s) you ride at intercitytransit.com/subscribe. You will choose if you want to receive alerts via text message or email.
- Visiting our Rider Alerts webpage at intercitytransit.com/rider-alerts. We will continue to post all active rider alerts there.
- Downloading a smartphone app to track buses in real-time. A few of these apps include Google Maps, Transit app, myStop, and OneBusAway.
We appreciate your support and understanding as we make this change. Please contact Customer Service at 360-786-1881 with questions or for additional assistance. They are open from 7 a.m. to 6 p.m., daily.