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  1. Home
  2. Rider Alerts
  3. Rider Alert Archives

Rider Alerts (2021)

  • Route 21 OB: 4 p.m. departure will not operate

    The 4 p.m. outbound departure of route 21 will not operate. Shuttle service will be provided for the next OB departure, which is scheduled for 5 p.m.

  • Buses may be running behind schedule due to road conditions

    Due to road conditions, buses may be running behind schedule. Our drivers are taking extra precautions to get you where you need to go safely.

  • Service Information for Sunday, Jan. 2 - Many routes on standard snow detour

    Routes 12, 21, 41, 45, 47, 60, 64, 66, 68, and 94 are on snow detour this morning, Sunday, Jan. 2. Routing information is available at the following links:

  • Route 12 Update: 5 p.m. departure from OTC did not operate, 5:30 p.m. departure bus is behind schedule

    The Route 12 5 p.m. departure from OTC did not operate due to mechanical issues. All stops will be missed.

  • Buses may be running behind schedule today due to road conditions and the use of chains

    Due to road conditions, buses must use chains and cannot travel more than 25 mph.

  • Buses will not stop on hills; passengers need to go to nearest stop at top or bottom of hills until further notice

    Buses are not able to stop on hills due to current road conditions. Passengers need to go to the nearest stop at either the top or bottom of hills to board all routes until further notice.

  • Route 620 is currently running behind schedule

    Route 620 is running between 30 and 60 minutes behind schedule due to road conditions this morning, Thursday, Dec. 30.

  • Many routes on standard snow detour Thursday, Dec. 30

    Routes 12, 21, 41, 42, 45, 47, 60, 64, 66, and 68 are on standard snow detour this morning, Thursday, Dec. 30. Routing information is available at the following links:

  • Intercity Transit to perform routine server maintenance starting at 9 a.m. on Saturday, Jan. 1

    Intercity Transit will be closed on New Year’s Day, Saturday, Jan. 1, 2022. During the holiday closure, we will perform routine maintenance on our servers starting at 9 a.m.

  • Service Update for Wednesday, Dec. 29 - Some routes remain on snow detour

    Some of our routes remain on standard or modified snow detours. They include:

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Customer Service

  • 360-786-1881
  • Online Contact Form
  • Olympia Transit Center
  • 205 Franklin Street NE
    Olympia, WA 98501
  • Hours:
    Daily: 7 a.m. to 6 p.m.

Administration

  • 360-786-8585
  • 510 Pattison Street SE
    Olympia, WA 98501
  • Hours:
    Weekdays: 8 a.m. - 5 p.m.
     

Dial-a-lift

  • 360-754-9393
  • Request a Ride
  • Hours:
  • Weekdays: 8 a.m. to 5 p.m.
    Weekends: 9 a.m. to 4 p.m.
     

Vanpool

  • 360-786-8800
  • vanpool@intercitytransit.com
  • Hours:
    Weekdays: 8 a.m. to 5 p.m.
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Intercity Transit provides accessible services as required by the Americans with Disabilities Act (ADA) and complies with all federal requirements of Title VI which prohibits discrimination on the basis of race, color, national origin or disability.

For additional information about accessibility of Intercity Transit services, or to file a complaint, contact Intercity Transit Customer Service, visit Intercity Transit’s  Title VI or Accessible Services pages, or access our complaint form here: https://www.intercitytransit.com/complaints.