Administrative Services



FLSA Status


Supervision Received From

Supervision Exercised Over


Annual: $83,738.30-$113,011.60


Under general direction, plans, develops, organizes, promotes, implements agency-sponsored technical and professional-level training programs. Coordinates and evaluates internal training staff and external consultants. Serves as an Agency expert on uses of training to achieve organization and employee career development goals. Assists in the development and implementation of the Public Transportation Agency Safety Plan (PTASP) and monitors the plan’s progress.

Distinguishing Characteristics:

This position has oversight of all aspects of agency training and training programs that is consistent with both agency goals and regulatory requirements, including conducting skills assessment, developing strategic training plan, overseeing contract trainers, and conducting specific trainings, including safety trainings. This person will work collaboratively with directors, managers, and department trainers to identify training needs and to address performance issues. Advises employees at all levels about professional development and continuing education. In addition to ensure compliance with PTASP requirements.

Essential Duties:

Duty No. Description Frequency

Serves as the Agency’s Training Coordinator. Develops, manages, promotes, organizes, and delivers agency-wide professional and technical training on a variety of topics. Develops and ensures proper preparation and maintenance of records, reports, statistics, and evaluations of program activities and instructors. Maintains multi-year training calendar.

Daily 30%

Coordinates and evaluates internal and external trainers. Determines when to use training consultants, research skills/costs and makes recommendations on hiring. Ensures that high quality training is delivered to staff.

Weekly 15%

Agency expert on use of training to achieve career development goals; conducts training needs analysis from compiled data and input from management and senior executives; develops career assessment programs and agency-wide programs for identified needs. Develops and implements training and other interventions as requested to meet specific performance objectives; evaluates training effectiveness.

Weekly 15%

Audits training programs to ensure compliance with laws, regulations, contract provisions, and FTA requirements; determines and implements corrective actions required.

Daily 10%

Reviews, interprets, and implements applicable state, federal and industry standards to include conferring with licensing agencies/associations regarding compliance issues and regulations.

Daily 10%

Communicates with employees regarding resources for personal development and career growth.

Monthly 5%

Performs consultant contract administration providing professional training to include: determining scope of services required; selecting, overseeing and evaluating consultants’ work; ensuring compliance with Agency goals, standards and objectives; monitoring schedules and budgets; and recommending and implementing corrective actions as determined appropriate.

Weekly 10%

Assist with developing, implementing and updating agency PTASP. Works with Chief Safety Officer to assess plan needs and identify areas for improvement. Provides results and reports to Chief Safety Officer, SMT, and other managers as needed.

Weekly 5%

Prepares narrative and statistical reports; makes presentations to SMT and Authority as needed or upon request.

Monthly 5%

Assists with the implementation of effective training programs for all staff using classroom, computer-based, and on-the-road training (where applicable); training program includes new hire, refresher, and remedial training to ensure safe work habits, maximize customer safety, and protect Intercity Transit property.

Monthly 10%

Coordinates, trains, and leads the Accident Review Committee. Prepares Preventability Determination notice to employees, to include any recommended remedial training. Meets regularly with managers to discuss any trend information.

Weekly 10%

Provides or directs post-accident coaching with all employees that have been involved in a Preventable accident. Develop and implement coaching strategies to assist employees with overcoming challenges to safely performing their job.

Weekly 5%

Leads agency’s Emergency Operations efforts. Prepares and maintains agency’s EOC Plan; trains and conducts regular exercises of response plan.

Monthly 5%

Assist with development and tracking of safety training budget.

Daily 5%

Participates and/or represents Safety division on various committees to present and discuss trend data and facilitate discussion on action items. May be required to represent agency on external boards or at events.


Maintains ongoing contact with others in the training profession, in and out of the transit industry; stays current with developments in the field through training literature, conferences, and seminars; presents training information and training programs to other training professionals and incorporates current best training practices at the agency.


Performs other duties of a similar nature or level.

As Required

Must meet regular time and attendance standards.



  • Project administration and management principles and practices;
  • Applicable Federal, State, and Local laws, rules, and regulations;
  • Report writing methods and techniques;
  • Collaboration and team building practices;
  • Principles and techniques of modern adult education programs, and classroom techniques;
  • Modern office procedures, methods, and equipment;
  • English language, grammar, and punctuation;
  • Mathematical concepts.


  • Experience conducting training and making presentations to wide and varied audiences.
  • Performance management (coaching, counseling, development, performance improvement planning).
  • Strong communication skills both orally and in writing, with employees at all levels of the organization, customers, vendors, and contractors.
  • Project management skills.

Licensing Requirements:

Valid WA State Class B CDL with passenger endorsement and air-brake restriction removed and valid DOT Medical Examiner’s Certificate.

Training and Experience:

Bachelor’s Degree in Business Administration, or a related field and four years of experience in training activities, with two years’ experience in curriculum development for job training or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.


The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.