Department/DivisionDevelopment / Planning
Supervision Received FromPlanning Deputy Director
A Planning Scheduler is responsible for professionally supporting complex transit planning tasks, developing and implementing short and long-term projects, performing system analysis, and contributing to the resolution of related technology defects. Primary areas of responsibility include studying the system, designing and implementing fixed route schedules, converting future bus schedules into designed pieces of work, administering operator bids, and supporting the comprehensive implementation of new fixed route bus schedules. Typical work involves preparing and examining conceptual schedule changes, using Intercity Transit’s scheduling software applications to construct or edit fixed routes and develop operator work assignments, as well as use other software applications to publicize schedule information both internally and externally. A Planning Scheduler works further to collect, analyze and report system data, as well as seeks to understand and ensure the accuracy of all schedule related public information.
Uses transit knowledge and experience to conduct in-depth and thorough analysis of the precise details of Intercity Transit’s fixed route schedule, trip blocking processes, runcutting and rostering processes, operating policies and practices, as well as strict adherence to operator bid requirements and all related administrative practices for conducting routine and special bids of designed pieces of work.
Uses mathematical concepts and professional scheduling concepts to examine service change proposals, as well as complex software applications to construct precise and professional level fixed route schedules and related operator work assignments; prepares and supports operating bidding; implements accurate schedule data and related information into various customer-facing applications and print publications.
Knowledge of (position requirements at entry):
- The preferred experience and expectations of customers interacting with a public transit provider;
- Intercity Transit fixed routes, time points, and bus stop locations;
- Intercity Transit operator runs (both fixed route and paratransit), attendance and leave practices, bidding routines and applicable collective bargaining agreements, and applicable operating rules and procedures;
- Contemporary software applications used by Intercity Transit for designing and communicating fixed route schedules (currently TMS and Avail);
- Transit service planning fundamentals and terminology, including blocking of trips, measuring scheduled revenue service, cutting and rostering of operator runs;
- Intercity Transit policies, as well as fundamental laws, regulations, and agreements governing the design of operator work assignments;
- Modern office technology applications, including spreadsheets, word processing, web-based mapping and related tools, video conferencing, email, calendaring, and general Internet and smartphone profiency;
- Public agency expectations regarding the retention and disclosure of staff generated records;
- Professional etiquette for interpersonal communication, verbal and written correspondence, and general workplace behavior.
Skills in (position requirements at entry):
- Communicating and engaging effectively with others, including co-workers, policy makers, vendors, visitors, and members of the general public;
- Mathematical concepts used to compute time (hours/minutes), percentages, and summary reports;
- Collecting and analyzing empirical data to be used in an iterative process of system improvement;
- Microsoft Office applications including Excel, Word, Powerpoint, Outlook and Teams;
- Commonly used web-based mapping tools including Google Maps, Apple Maps, or similar;
- Editing applications including Adobe Professional, Microsoft Publisher, or similar;
- Preparing, sending, receiving and sharing routine professional correspondence;
- Presenting work projects to others in the form of verbal descriptions, written reports, or visual presentations;
- Pursuing and achieving precision and accuracy on routine and recurring tasks;
- Sustaining one’s focus and attention to detail for multiple hours each workday;
- Recognizing inaccuracies or imperfections within a large and very detailed system;
- Professionally contributing suggestions for improvement with timely and respectful assertions;
- Recognizing appropriate times and circumstances to seek assistance, clarification, or general support from co-workers or vendors;
- Professionally receiving coaching, mentoring, constructive feedback, critques and complaints;
- Working successfully with co-workers, colleagues and teams in a shared office space, as well as working independently in a remote setting without direct supervision;
- Accepting and performing urgent and unexpected work tasks, sometimes without notice, or during non-business hours;
- Working under stressful situations or deadlines without compromising quality or professionalism.
Must submit to criminal background check the results of which must meet hiring criteria for the role.
Employees in this position typically require: sustained finger typing and keying, sustained use of computer mouse, talking, hearing, seeing, and repetitive motion.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Training and Experience:
A minimum of three years of public transit experience, preferably in either a Planning or Operations role is preferred.
A four year college or university degree in Planning, Geography, Mathematics, Statistics, Computer Science, or related field is preferred and may substitute for transit experience.
Applicants with an equivalent or meaningful combination of education and experience, sufficient to successfully perform the essential duties, may also be considered for selection.
The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.