Summary:
Provides staff assistance and a variety of executive level administrative, confidential support and research for the Executive Department, the General Manager, the Intercity Transit Authority, volunteers and employees. As a shared position, Assistants II’s perform a combination of work including: serve as the Clerk to the Board, Public Records Officer and provide support to the Community Advisory Committee.
Distinguishing Characteristics:
Performs specialized complex tasks in support of the Executive Department and the divisions within. As an Executive Assistant II, incumbents are required to perform highly responsible, confidential, specialized and specific activities requiring knowledge of specialized administrative support activities. Individual responsibilities are not inclusive of all major executive department and division areas. Work performed is within general parameters.
Essential Duties:
Knowledge:
Knowledge of:
- Customer Service and Public relations principles;
- Rhetorical, oratorical, and grammatical theory and practices;
- Event planning principles;
- Basic graphic design principles;
- Electronic calendaring;
- Meeting planning practices;
- Records maintenance /retention policies, practices, and methods;
- Applicable Federal, State, and Local laws, rules, and regulations;
- Data collection and analysis techniques;
- Conflict resolution techniques;
- Consensus building techniques;
- Modern office procedures.
Skills:
Skill in:
- Prioritizing work and managing multiple requests for information;
- Using computers and applicable software;
- Resolving conflict;
- Compiling and analyzing data and information;
- Preparing reports, meeting agendas and minutes;
- Interpreting and applying policies, procedures, and guidelines;
- Writing and editing documents;
- Maintaining confidentiality of sensitive materials and information;
- Providing customer service;
- Operating modern office equipment;
- Solving problems;
- Communication, interpersonal skills as applied to interaction with coworkers, supervisors, elected officials, and the general public sufficient to exchange or convey information and to receive work direction.
Licensing Requirements:
Must submit to criminal background check, the results of which must meet hiring criteria for the role.
Physical Requirements:
Positions in this class typically require: reaching, fingering, grasping, talking, hearing, seeing and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Training and Experience:
Associates Degree and three years of increasingly complex and responsible administrative support or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Note:
The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.