Satisfaction Surveys
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2015 Dial-A-Lift Satisfaction Survey
A survey of 435 current and eligible riders using phone and online data collection.
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Customer Satisfaction Survey Report
An on-board survey of over 3,200 current riders and a follow-up phone/online survey of 400 riders.
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Other Documents
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2015 Market Segmentation Study
A survey of approximately 800 residents in our service area regarding awareness of our programs and services.
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State of Intercity Transit 2015
An annual review of Intercity Transit's operations, financial status, and plans for the future.
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