Department/Division

Operations

Paygrade

C41

FLSA Status

Non-Exempt

Supervision Received From

Supervision Exercised Over

Compensation

Hourly: $40.35-$54.46

Summary:

Under direction, responsible for ensuring safe and reliable service by developing strategies to mitigate or prevent service impacts due to special events and road construction within the Agency service areas.

Distinguishing Characteristics:

Responsible for proactively identifying common operational problems due to traffic and road construction changes, development of a strategy and/or recommendation to address potential service impacts, communication of necessary adjustments to Agency personnel and timely notification to management as emergent issues arise.

Essential Duties:

Duty No. Description Frequency
1

Plans, develops and implements transportation routes during service disruptions in accordance with agency policies, inter-agency agreements, local, state and federal regulations.

Daily 20%
2

Creates detailed maps and written directions for service interruptions and impacts and enters detour information into CAD system.

Daily 20%
3

Prepares contingency plans for unexpected inclement weather and route conditions.

Daily 10%
4

Coordinates work activities with other departments on projects impacting transportation.

Daily 10%
5

Maintains collaborative relationships with internal and external customers to ensure seamless communication and strong working relationships to stay abreast of traffic, road construction, and event status in service areas.

Daily 5%
6

Coordinates with other transit agencies or key stakeholders to develop, recommend and implement regional detours and re- routes during special events.

Daily 5%
7

Enforces agency safety rules and applicable inter-agency agreements, local, state and federal regulations.

Daily 5%
8

Prepares and maintains written and electronic documentation related to special events, construction and other related projects.

Daily 5%
9

Represents the agency in special projects and task forces with regional partners.

Daily 5%
10

In collaboration, with the Senior Planner, annually updates and maintains Intercity Transit's Foul Weather Plan. Works with external agencies and businesses to establish rest areas for operators out in the system.

Weekly 10%
11

Drive revenue and non-revenue agency vehicles as required.

Weekly 5%
12

May investigate accidents in the field.

Monthly 5%
13

Other duties as assigned.

As Requested

Knowledge:

  • Supervisory principles and practices;
  • Applicable Federal, State, and Local laws, rules, and regulations;
  • Thurston and Pierce County geographical areas and roads
  • Basic project management practices; Time management principles and practices
  • Transit practices;
  • Operator scheduling practices;
  • Equipment malfunctions and related repair methods;
  • Accident investigation practices.

Skills:

  • Monitoring and evaluating subordinate staff;
  • Read and effectively interpret maps
  • Computer and Microsoft Office Suite software applications (Word, Excel, Windows Outlook)
  • Communication and interpersonal skills as applied to interaction with coworkers, manager, the public, etc
  • Preparing reports;
  • Maintaining logs and records;
  • Using applicable hand tools;
  • Preparing schedules and routes;
  • Providing customer service;
  • Handling multiple tasks simultaneously
  • Communication, interpersonal skills as applied to interaction with coworkers, supervisor, and the general public sufficient to exchange or convey information and to receive work direction.

Licensing Requirements:

Class B Commercial Driver’s License with Passenger and Air Brake Endorsement. Must submit to criminal background check, the results of which must meet hiring criteria for the role.

Physical Requirements:

Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, driving, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

Light Work: Exerting up to 40 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects.  If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

Training and Experience:

Associates Degree in a related field and four years of experience as a transit operator; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Note:

The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.