Service Area

Dial-A-Lift serves areas that are within 3/4 to 1-1/2 miles of a fixed route bus route, depending on your location. Please contact us to find out whether or not you are within our Dial-A-Lift service area.

Hours of Operation & Phone Numbers

Dial-A-Lift operates where and when fixed route buses operate.
Office Hours: 8 a.m. to 5 p.m. weekdays
Telephone Reservation Hours: 8 a.m. to 5 p.m. weekdays; 9 a.m. to 4 p.m. weekends.

Option Details
Ride Scheduling 360-754-9393
Ride Cancellation Voicemail (24-hour) 360-705-5827 
Automated Ride Confirmation & Cancellation Line (24-hour)  360-705-5806 (‘Client Number’ and ‘4-Digit Security Pin’ required.  Contact the scheduling office.)
Online Ride Booking (24-hour)  www.BookYourDALRide.com 
Outside Thurston Co. 1-800-244-6846
TTY (for people with hearing or speaking difficulties) 360-357-7133
Rider Certification 360-705-5896 or daleligibility@intercitytransit.com
Travel Training 360-705-5879 or traveltraining@intercitytransit.com
Fax 360-709-0231
e-mail correspondence dial-a-lift@intercitytransit.com